Development Studio
Intervoice Voice Portal allows Enterprise customers to accelerate application development and deployment, leverage existing infrastructure with an extensible, standards based development and runtime environment, personalize customer experience, provide information on users' terms, and adapts to business processes.
Development Studio Tools
Development Studio as part of Intervoice Voice Portal is a software development environment built on Eclipse that provides the highest level
of quality in tools and an extensive ecosystem of plug-ins that can be utilized to quickly develop intelligent solutions. Contained
within the Development Studio is:
- InVision Studio
- Media Management
Benefits of using Development Studio include:
- Accelerated Application Development
- Substantiates Interoperability of processes, resources and data
- Engages a Service Oriented Architecture (SOA)
- Extensible Integrated Development Environment (IDE)
- Increases time-to-market and decreases costs
InVision Studio
InVision Studio enables the creation, modification, and testing of advanced call flow scripts for both voice and touch tone
applications. As a call center development environment, InVision Studio features a graphical drag and drop canvas tool to develop
voice user interface (VUI) applications, a design tool, and an export feature from a graphical canvas, a window to view the exported
VoiceXML, a grammar builder and a test facility. InVision Studio is fully compliant with the latest open standards tool approved by
the World Wide Web Consortium (W3C) which allows developers to concentrate on application call flows, design, and the user experience
rather than upon cumbersome code syntax and structure.
From documenting the project specifications to exporting code and testing, InVision Studio supports the developer through the development life cycle enabling them to produce applications faster and more efficiently.
Media Management
Voice Portal offers a media management software management tool that stores, retrieves, and manages prompts in a distributed web environment. It even adds searchable attributes, called metadata, to the media to facilitate search and retrieval. Media management facilitates orders, manages, groups, and prepares media for production. This tool also features personas as different implementations of a voice, language, gender, locale, special accent—or even personality traits such as sarcastic, energetic, happy, very business-like or solemn. Consolidating prompts in a single location simplifies.